Shipping
We currently ship within Canada.
- Free standard shipping on all orders over $75 CAD.
- Standard shipping: $12 CAD on orders under $75.
- Express shipping: $20 CAD on any order.
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- A tracking number is emailed as soon as your order ships.
Returns
We want you to love your AGLOOL piece. If it's not right, you can return it within 14 days of delivery.
- Items must be unused, in original condition and packaging.
- Email us with your order number to start a return. We'll send instructions.
- Return shipping is paid by the customer unless the item arrived damaged or incorrect.
- Refunds are issued to your original payment method within 5–10 business days of us receiving your return.
Damaged or incorrect items
Contact us within 7 days of delivery with your order number and a photo. We'll send a replacement or a full refund, including shipping.
Questions? Get in touch.